SLS Support for HBL

Parent Kit - Supporting your child during Full HBL

Lastest Update (12 July 2023)

With effect from 20 July 2023, students will be able to perform a password reset on their own with the Student Self-Service Password Reset function in the MOE Identity Management System (MIMS) Portal.

Students is required to perform a one-time set up of answers to challenge questions in their MIMS Portal to enable student self-service password reset when required.

Please refer to this file to set up the answers to your challenge questions in the MIMS Portal.
Setup your challenge questions

MIMS: MOE IDENTITY MANAGEMENT SYSTEM Student Self Service Password Reset (SSPR) Guide

Student can visit https://mims.moe.gov.sg/sspr to reset their MIMS account password.

School Operating Hours

During school operating hours, students should contact the School-based Helpline for MIMS / SLS / Google Classroom queries including all SLS / iCON account / Google Classroom access* matters such as password reset and unlocking of accounts, as well as queries about lesson assignments.

• School-based Helpline: http://go.gov.sg/kcslshelpline

• Mondays - Fridays: 8:00 am - 4:00 pm

Student Learning Space - https://vle.learning.moe.edu.sg/login

* With effect on 01 Dec 2022, students should use the their MIMS account ID and password to login to SLS.

Non-School Operating Hours

Outside the school operating hours, students should contact the SLS Helpdesk for support.

• Call SLS Helpdesk at 6702 6513

Mondays - Fridays: 4:00 pm - 9:00 pm
Saturdays: 9:00 am - 3:00 pm
*Closed on Sundays & Public Holidays

• Email SLS Helpdesk at helpdesk@sls.ufinity.com
  When emailing the SLS Helpdesk, students should include their full name, name of school and form class.